Make sure to restart the device before re-enabling the skill after disabling it, to flush all cached settings. The process is quite simple and has a high probability of fixing the given error. At this point, if the devices are still malfunctioning, then you need to ask the SmartThings support team for guidance. Its a brand new virtual device. This includes smart bulbs and plugs from different manufacturers. Thats when we say that Alexa can be used as a man in the middle integration. 3. If one day your Alexa device stops responding, check first if the whisper mode is on. Each device can be set with the checkbox beside each device. Then, select "Network Settings" or similar. (but I may be wrong) I read Alexa needs both a virtual switch and virtual sensor to work with the ST Button. Are there no bite marks on the cord? I have an Alex Echo, Smartthings hub, and various devices. It doesnt make any difference whether you have 2 or 12 or 51. It should respond now. You press the smartthings button and a single echo routine runs. You dont always have to upgrade your internet plan. Its only sending messages in to the hub, its not getting instructions back. And thats ok. (If Alexa does see the physical button its because you messed up and gave it the wrong DTH instead of creating a separate virtual device. Thanks, Ill look into that handheld device. * Available technology, functions and features may vary by country, service provider, network environment or product, and are subject to change without notice. If you want to stop Alexa from whispering, disable the whisper mode. Thanks for that long post. Someone in your household may have changed the name of or the password to the Wi-Fi network, in which case youll need to reconnect your phone along with all smart home devices. To check this, I usually stand beside my router and connect to my Wi-Fi network on my smartphone, disable mobile data and then in Google I search for speed test. Please follow the instructions below to renew the connection. A wide range of smart devices can be linked with the SmartThings hub. So, be sure to thoroughly check up on the unit before going through these methods. In fact, this thread reminded me that I have one stuck magnetically to the side of our refrigerator. Or you could have a really old version of the Amazon Alexa app, which could be causing you problems. To unmute your Alexa device, you just have to press the microphone button. THE BUTTON USES TWO DTHS I GRABBED FROM: C) ILL ADD DETAIL TO MY STEP-BY-STEP PROCESS (SEE BELOW) SO ADDING MY 2ND ST BUTTON GOES SMOOTHLY. Interferences, excessive noise, and dampening materials around the unit can create a ton of issues in the long run. If not, disconnect from the WiFi. So, you have to be really close to the device to hear its response. I added the Sengled app in hopes of correcting the problem but it didnt do anything more than the Alexa app. Wait a minute: how do you turn on a contact sensor? When dealing with smart light bulbs this is a more frustrating problem. Its like the device health is reporting to Alexa even if it is turned off. Also: The 3 best smart home bridges: Make opposites attract That means that it doesn't tie you down to a single smart home assistant; you can easily add this plug to the natively compatible automation systems (Alexa, Google, and SmartThings) or simply use the Kasa Smart app to control it. I have 6 devices connected to Alexa linked through the Kasa app. These devices are supposed to communicate via WiFi. A lot of smart devices have a separate app created by the manufacturer where you can control the device directly. Ive checked online to see if the manufacturer is experiencing an outage. Restart your Alexa device: Minor glitches may cause your Alexa device to become unresponsive. Daniel founded Smart Home Perfected in 2019 as a personal passion project. meross Smart Table Lamp, Bedside Lamp, Compatible with Apple HomeKit, Siri, Amazon Alexa and SmartThings, Tunable White and Multi-Color, Touch Control, Voice and App Control LB3 Smart Lamp, LED Bedside Touch Lamps Compatible with Alexa and Google Home, App Go_sund Control, RGB Color Changing Dimmable & Warm White Night Light for Bedroom, USB . Test the Wi-Fi password on another device, and if necessary, change it and try connecting Alexa again. They are no longer sold on Amazon, but there are lots of them available on eBay. Tip: If you dont want to leave smart devices switched on all the time, consider creating Alexa routines. You may obtain a copy of the License at: You will not have to rely on any extensive routines, and setting up the system will mostly be simple. You might think that Alexa is not talking back to you. The Pierron DTH is for a virtual device. I tried buying those alexa buttons, but they were out of stock everywhere. It will walk you through creating the right kind of virtual device. If your Alexa device or app is not responding as expected, contact Alexa Feature Help. Scroll down and select "Device Settings.". Can anyone help me please? JD: From your description, I dont understand which one Alexa has discovered. I hope you get feeling better soon! (SCANNED QR CODE, CHOSE HUB AND KITCHEN AS GROUP) You use it for a completely separate virtual device. #2 CONTROL A SwitchBot Smart Switch Button Pusher TO TURN ON THE EXISTING COFFEE MACHINE THAT MY WIFE LOVES. AND SHE DOESNT HAVE TO MOVE TO THE ECHO TO USE THE ECHOS VOLUME BUTTON. Ideally, all errors will be addressed right here. There have been cases where people have not been able to turn on their heating in the depths of winter, due to smart thermostat cloud outages. Powered by Discourse, best viewed with JavaScript enabled, SmartThings Button added, but Alexa says the "Device is Unresponsive", https://raw.githubusercontent.com/bjpierron/SmartThings-Alexa/master/devicetypes/bjpierron/simulated-alexa-switch.src/simulated-alexa-switch.groovy, Amazon Alexa Voice Remote Control for Echo and Echo Dot for sale online | eBay. Frankly, theres no direct way to update Alexas firmware. Your two use cases are very different, so lets just start with the first one, changing the volume on echo. , I tried one last time w/ the SmartThings button. To check this there are a variety of Wi-Fi signal checker apps you can install on your phone. On the other hand, if you cant find any hardware issues with the unit, then a reset is imminent. I think I figured out what the issue is, When I turn the device health on most of my devices are unavailable except a few and those I am able to control with echo. Greetings! Select the Echo device you want to reset, then scroll down, and you'll find the Reset Settings menu. These updates are necessary to enhance Alexas features and improve security protocols. If updating the app doesnt work, you may try uninstalling and reinstalling it as well. Ill experiment with deleting one, then the other. But thats all the choices youve got. Even if you do run into issues, there is a good chance that you will be able to fix all of these errors yourself. You need to look on a different page, the page which is the list of your devices, and see which DTH is associated with the physical button you hold in your hand and which DTH is associated with the virtual device that you created. From there, you can go about checking the response after the device has a chance to connect to the router. She will do nothing I ask. Check your app store if theres an available update for your Amazon Alexa app. Leave a comment below if none of these tips worked or lets us know what worked for you! Its moot now. * Unless required by applicable law or agreed to in writing, software distributed under the License is distributed The one device still worked using the Kasa app. The warranty on this device is not bad, and you will only complicate the situation by going to the fixes on your own. In this instance, there are a few things to try . alexa smartthings isn't responding. Tap on the menu icon in the top left corner of the screen. @JDRoberts, In some cases, Alexa devices cant receive stable WiFi due to connection interference. In those cases the Skill Expires and needs to be re-enabled. Please help. Maybe the bjperrion DTH is outdated (and only works with the classic app, but that doesnt seem like it could affect operation), or some other incompatability. In that situation even though Alexa can see the button nothing will work right.). Unless you mistakenly changed the DTH for the physical button to the virtual device, rather than leaving the physical button alone and creating a brand new virtual device which will use the virtual DTH. Or it can be virtual, which is more like a widget on a phone. If the device is connected to a power outlet, disconnect it for two minutes, and then reconnect it. My device is already set up, and it is powered on. Ensure that Alexa is working in the Amazon Alexa app. In other cases, Amazon Web Services or Microsoft Azure have had a partial outages. /** Unfortunately, once you have all of the above fixes ticked off, there really isn't too much more that you can do from the comfort of your own home. If you think there may be network issues with the devices communicating, then it can also be worth power cycling your Wi-Fi router. Alexa routines can only be triggered by time of day, voice command, or some kind of sensors. I have tried to delete the app out of smartthings and removed the smartthings skill from the echo and also deleted all the devices and added them back but when I try to control anything it says the device isn't responding. And when you turn the virtual switch on, the virtual contact sensor from the same DTH Will look like it opened. What it should find is the virtual device. ( 2nd post) I hope I posted in the right section. As for the difficulty level of what you were attempting, Id say it was medium-high for the average ST user. and you still need one echo routine for every individual setting that you want to have, so I guess 10 of those. 8 Ways to Speed Her Up, Solved: Alexa / Echo Not Answering My Voice Commands. Before you go ahead and . Under Devices, click "Echo and Alexa.". If I cannot load Google from this distant location, then you may need to invest in a Wi-Fi extender or upgrade to mesh Wi-Fi to improve signal strength. To resolve the issue, update your Alexa device firmware. In that case I usually go back on to mobile data and check online to see if theres an ISP outage. As an Amazon Associate we earn from qualifying purchases. As a smart home is never "finished", he's continuing to find more ways to automate and improve his home, as new devices are released and technology evolves. (Did I mention that you can buy an Amazon echo remote for $15 on eBay? Check Twitter to see if there is an Alexa or Device outage! AT&T) is down so you have no internet connectivity. Any advice?

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