The New York State Division of Consumer Protection (DCP) today released tips to inform and empower New York consumers purchasing gift cards and gift certificates this holiday season. Get consumer protection tips for immigrants in 11 languages. DCWP released a revised proposed rule to establish a minimum pay rate for NYC's more than 60,000 third party app-based restaurant delivery workers. Consumers can place their telephone numbers on one central national registry to reduce the number of unsolicited telemarketing calls they receive. Follow the New York Department of State onFacebook,TwitterandInstagramand check in every Tuesday for more practical tips that educate and empower New York consumers on a variety of topics. Contact your lender, a certified housing counselor or the. Read press release. New York City businesses must comply with all relevant federal, State, and City laws and rules. how your rights were violated. The Consumer Assistance Programreceives complaints of consumers, attempts to mediate such complaints where appropriate, and refers complaints to the appropriate unit of the department, or federal, state, or local agency authorized by law for appropriate action on such complaints. Beware of anyone who contacts you with a solution to your financial problems. If you earn $80,000 or less, file for free with NYC Free Tax Prep. Free health insurance enrollment assistance for the plan of your choice. Each session is filled with current critical consumer protection guidance. The New York State Division of Consumer Protection provides resources and education materials to consumers, as well as voluntary mediation services between consumers and businesses. Never do business with anyone who calls you, sends you mail or knocks on your door with offers to help fix your foreclosure or default. Learn about your employer responsibilities on workplace laws. Be wary of reduced rates that aresignificantly lower than market interest rates. Reports. Consumer Outreach Presentations. He held ministerial office as Minister for Civil Aviation (1969-1972), Science and Consumer Affairs (1975), and Industry and Commerce (1975-1977). We license more than 51,000 businesses in more than 40 industries. Read press release for Mayor de Blasio's State of the City Address which included renaming Department of Consumer Affairs (DCA) to Department of Consumer and Worker Protection (DCWP). Safe and effective COVID-19 vaccines are available to all New Yorkers age six months and older. Builds, preserves, and protects affordable housingin New York State. Attorney General James Recovers $350,000 for Homeowners Denied Mortgage Relief During COVID-19 Pandemic. The Department of State's Division of Consumer Protection enforces the New York State Do Not Call Law. The Division of Consumer Protection assists New York State consumers that are aggrieved in the marketplace. Do Not Call Compliance: A Seminar for Business, Collaboration with industry to help strengthen the marketplace and advance greater consumer protections is a hallmark of the Division's efforts. See our locations. Consumer Complaints and supporting documentation must be received either in person or by mail to: Department of Consumer Affairs. NYC DCA Defense Lawyer. Open Data is an opportunity to engage New Yorkers in the information that is produced and used by City government. The NYC Department of Consumer and Worker Protection (DCWP)formerly the Department of Consumer Affairs (DCA)protects and enhances the daily economic lives of New Yorkers to create thriving communities. Consumer Complaint Form - Department of Consumer Affairs. Suffolk County Department of Human . Attorney General James Releases Top 10 Consumer Complaints of 2022. Download DCWP's May 2021 Agency Return to Office Plan. Deed fraud happens when scammers eitherforge signatures or convince the homeowner to unknowingly sign paperwork that transfers the deed. City of New York. DCWP is accepting in-person visits from customers with appointments only at our Manhattan and Queens locations. www .nyc .gov /doi. Get it back. Updating your license information (e.g., change of name, address, etc.) Licensing Services. Requests an upfront fee to modify, refinance or reinstate your mortgage. Consumer protection legislation in Canada, Guide to apparel and textile care symbols, Innovation, Science and Economic Development Canada. Supervision by DFS may entail chartering, licensing, registration requirements, examination, and more. The Division of Consumer Protection offers FREE education and information sessions on a variety of topics for community groups, local governments, advocacy and grassroots organizations, business associations, faith-based entities and professional service providers. Provides a guarantee or promised result. entertainment, news presenter | 4.8K views, 28 likes, 13 loves, 80 comments, 2 shares, Facebook Watch Videos from GBN Grenada Broadcasting Network: GBN News 28th April 2023 Anchor: Kenroy Baptiste. The Consumer Services Unit operates two programs, Consumer Assistance and Outreach and Education. To that end, the Division has made this presentation available to assist companies with compliance with the Do Not Call Laws and regulations. Legitimate organizations and individuals can only promise to work hard for you. Clearly tell you the total fee the company will charge you for its services. In addition, the Division encourages businesses and industry to maintain high standards of honesty, fair business practices, and public responsibility in the production, promotion and sale of consumer goods and services. Improves access and availability of services to Seniors. Catalogue. 99 Washington Avenue A Locksmith License is required to repair, service, install, inspect, and open and close locks by mechanical means. June 23, 2015 | 1:56am. As of the 2012 census of agriculture, there were over 35,000 farms covering an area of 7 million acres (28,000 km 2) which contributed $5.4 billion in gross sales value and $1.2 billion in net farm income to the national economy. If a consumer has been aggrieved in the marketplaceand has been unsuccessful at reaching a resolution on their own,the consumer isencouraged to file a complaint with theDivision of Consumer Protection. If you have questions or requests for further information, please contact us by telephone at (347) 396-7194 or by email at: oca@health.nyc.gov. Scammers are always looking for new ways to take advantage of consumers, and homeowners are often targeted for their personal information, money or property,Secretary of State Robert J. Rodriguez said. The duties were performed by the Commissioner of Public Markets until 1968. Solutions for everyday consumer topics like complaint resolution and consumer protection. Please be sure that your statement is complete, factual and brief. Learn tips for protecting yourself from scams or request a free consumer outreach presentation. You will be routed to the appropriate Agency. For other consumer protection tips and consumer alerts, consumers can visit the DCP website or follow DCP on social media via Twitter at @NYSConsumer or Facebook atwww.facebook.com/nysconsumer. . Visit our Laws webpage. The Divisionprovides voluntary mediation, between the consumer and business, to try to resolvethedispute. ARGENTINA Head of Delegation . Pressures you to sign over the deed to your home or sign any paperwork that you haven't had a chance to read, and you don't fully understand. Learn more at. The Finger Lakes region is the center of state agriculture, and the state is a top-ten national producer of . New York, NY 10022 (Sutton Place area) 3 Av/E 55 St. $45,000 - $55,000 a year. The Office of Consumer Affairs (OCA) is staffed by individuals who bring their expertise not only from work skills and formal education, but through awareness and experience of being former or current recipients of mental health services.. About OCA. 240 Old Country Road. 240 Old Country Rd 3rd Floor Mineola, New York 11501 (516) 571-2600 Directions Provides a variety of services to protect and assist utility customers. Asks you to transfer your property rights to them. We will attempt to help all parties reach a satisfactory settlement. Apr 2014 - Aug 20195 years 5 months. The Department of Financial Services supervises many different types of institutions. We welcome your inquiries and comments. A controversial proposal by the city Department of Consumer and Worker Protection . Deputy Head of Delegation F. W. Simons, Assistant Commissioner of Patents, Department of Consumer and Corporate Affairs, Mortgage relief scams often target homeowners facing foreclosure with promises to modify the loan in exchange for an upfront payment. Incorporate feedback from Creative Directors, teammates, clients and legal department with precision and a positive attitude. It also presents tools and resources to utilize if you fall victim to a scam. Get DCWP Alerts and Information During COVID-19 Crisis. If you earn $80,000 or less, learn how you can file for free including from home with the help of an IRS certified VITA/TCE volunteer preparer. Programming can be tailored to your organization. Junior Art Director, Consumer. New York City residents can sign up for. Credit and Credit Management: A Matter of Life and Debt, This presentation advises how to choose and use credit wisely, as well as why and how to check your credit report. The April 26, 2023/Vol. The DCP will attempt to help you and the company reach a satisfactory settlement. NEW YORK CITY Department of Consumer Affairs 42 Broadway New York, New York 10004 (212) 487-4379 NASSAU COUNTY Department of Consumer Affairs 160 Old Country Road Mineola, New York 11501 (516) 571-3871 SUFFOLK COUNTY County Executive's Office of Citizen Affairs North County Complex, Bldg. Consumer Assistance Unit Some red flags to look for include when a person: Steps You Can Take to Prevent Deed Theft or Fraud: Avoid fraudulent refinancing offers. Course catalogue. About the New York State Division of Consumer Protection. Link My Account to My DCA Records. Sir Robert Carrington Cotton, KCMG, AO (29 November 1915 - 25 December 2006) was an Australian politician and diplomat. You can call 24 hours per day/7 days a week. The Divisiondoes not act as a judge in the dispute and cannot force the business toengage in mediationor comply in any other way. Salary Search: Virtual Currency Senior Analyst (Box VCSA-FSS2C-10425) , NYC salaries in New York, NY. Give us a call. Attorney General James Announces Price Gouging Rules to Protect Consumers and Small Businesses. Call 311 (212-NEW-YORK outside NYC) during business hours and ask to be transferred to DCA to learn more about a business's license status or to check a business's complaint history. If you have any questions, please contact Community Outreach & Education Program at 518-486-3933 or[emailprotected]. Find recalled consumer products, vehicles, food and health products. Per settlement, Starbucks must reinstate Locke to his former position at the Astoria Starbucks, pay over $21,000 in backpay and penalties, and comply with NYC's Fair Workweek Law. NYC Department of Small Business Services. Review the Division of Consumer Protections Annual Reports. Need to have your scales inspected? Department of Consumer and Corporate Affairs, Ottawa. In the event of a security breach, DCWP licensees must promptly email DCWP a copy of the notification to affected persons required by NY General Business Law 899-aa(2) or (3). We will attempt to help all parties reach a satisfactory settlement. In 2006, DCA again evolved with the changing marketplace with the creation of its Office of Financial Empowerment (OFE), the first local government initiative in the nation aimed expressly at educating, empowering and protecting those with low incomes. Budgeting, banking, money transfers, insurance and planning your finances at different life stages. CASA - Advocating on behalf of the Spanish-American Customer. 99 Washington Avenue. Identity theft, types of fraud, counterfeit money and other threats or scams. Consumer product and service complaints. Artificial Intelligence (AI) has enormous potential to make many operational tasks easier, including hiring and retention functions. More. Read Local Law 80 of 2020 which amends the New York City Charter and Administrative Code to change the name of the Department of Consumer Affairs to the Department of Consumer and Worker Protection, establish the Office of Labor Standards and the Division of Paid Care as offices within the Department, and update references to these offices and other agency nomenclature. A collection of Canadian research references on consumer-related topics. If you are using a desktop or laptop and would like to translate website content into your preferred language by changing your browser settings, visit NY.gov for directions. Better Business Bureau. Bank, credit, and securities complaints. Protects, improves,and promoteshealth and wellbeing of New Yorkers. Sign up to receive consumer alerts directly to your email or phonehere. You will not receive a reply. Please be sure that your statement is complete, factual and brief. Available Monday to Friday, from 8:30 a.m. to 4:30 p.m. The Division of Consumer Protection is committed to assisting, protecting, educating and empowering New York consumers. 2023 All Rights Reserved, NYC is a trademark and service mark of the City of New York, Get DCWP Alerts and Information During COVID-19 Crisis, NY General Business Law 899-aa(2) or (3), Secondhand Dealers for Catalytic Converters, Download 2018 consent fees for street space, standard enclosed sidewalk caf revocable consent agreement, standard unenclosed sidewalk caf revocable consent agreement, Tobacco and/or Electronic Cigarette Retail Dealers, Online Third-Party Food Delivery Services Industry: New City laws require many food delivery apps to have a license and establish requirements that apps must follow concerning consumers, delivery workers, and restaurants. Remember to shop around for the best loan and pay attention to potentially deceptive offers. For enquiries,contact us. Contact information for federal, provincial and territorial consumer affairs offices. DCWPs lawsuit against Dorm2Dorm LLC, a moving and storage company that targets New York City area college students, alleges thousands of violations of the Citys Consumer Protection Law. Whether youre a new homeowner or youve owned your property for decades, its important to take all the necessary precautions to protect yourself from nefarious scammers so you dont lose out on thousands of dollars, or even worse, your home., "Scammers continue to become more sophisticated with ever-evolving tactics aimed at exploiting the dream of homeownership for their own gain,"saidSuperintendent of the State Department of Financial Services Adrienne A. Harris. The City has tried to provide you with correct information on this website. You can use DCA's Sidewalk Caf Map to find existing sidewalk caf locations near you and see details about the caf. Renewing your license. The information in this guide provides homeowners with an important defense against these scams, and the Departmentstands ready to investigate and hold accountable those responsible.. Ripped off by a business? Getting that pizza delivered could cost $5 to $7 more if the city adopts a new pay rate for delivery-app workers. Homeownership evokes a feeling of pride and the start to long-term financial stability; it is also the biggest financial decision many people make. Step 1: inform the business of your complaint. Complaints about travel. The New York City Department of Investigation ( DOI) is a law enforcement agency of the government of New York City [2] that has been referred to by some observers as New York City's "secret police" because its investigations are confidential and its investigators are not uniformed. NYC protects the rights of all New Yorkers. The NYC Department of Consumer and Worker Protection (DCWP)formerly the Department of Consumer Affairs (DCA)protects and enhances the daily economic lives of New Yorkers to create thriving communities. Complaints already the subject of a lawsuit or other legal action cannot be handled by the DCP. Consumer complaints can befiled at any time here: File a complaint Complaints against the government. The $133,000-a-year CFO of the city's Department of Consumer Affairs lost her job after . You should advise the business of your complaint by letter, email, or by phone before filing a complaint with us. Director, Division of Consumer Protection New York Department of State 99 Washington Avenue, Suite 640 Albany, New York 12231 Phone: 518-474-2257 . The NYC Department of Consumer and Worker Protection (DCWP)formerly the Department of Consumer Affairs (DCA)protects and enhances the daily economic lives of New Yorkers to create thriving communities. Eligibility An applicant for a New York State employment agency license must have at least two years of verifiable work experience in a licensed employment agency doing placements or other similar qualifying work experience. Please be . It has never been easier to get a COVID-19 vaccination in NYC. Website. Agency: Department of Consumer Affairs; Division: Licensing Appointment Line; Phone Number: (212) 436-0441; Business Hours: Monday - Friday: 8 AM - 4 PM; Fees. 4 talking about this.

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