Sorry, Nick no idea. We are checking this thread and we would like to know if you were able to review our previous post. Open IntelXTU_Install_Helper.exe by double-click. Thank you for checking and responding. Dell Latitude 5501: is it worth upgrading the CPU . [3374:2EE0][2018-10-12T02:59:16]i323: Registering package dependency provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, version: 4.0.8854.1, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:16]i325: Registering dependency: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} on package provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:16]i323: Registering package dependency provider: {275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}, version: 6.4.1.25, package: XTUInstaller.msi [3374:2EE0][2018-10-12T02:59:16]i301: Applying execute package: XTUInstaller.msi, action: Install, path: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25\XTUInstaller.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" REMOVEALLAPPDATA=""' [3374:2EE0][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to install MSI package. Apparently there is no compatible processor. Thanks! The XMP profile is enabled for maximum RAM performance.4. make sure the folder exists and that the path is correct. Take note of the last folder date in the right pane. During install of the currently latest version of Intel XTU (7.9.0.24) I receive a platform unsupported error, while my CPU is shown as supported on the download page.The error:error 0x80070643 attemptedto install on an unsupported platform, I managed to install the application in the way described here:https://www.jas-team.net/2019/07/30/intel-xtu-attempted-to-install-on-an-unsupported-platform/In short: I used the commandline with command:msiexec /i Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1. Please do not enter contact information. I do have a follow up question:As I had uninstalled the last working version for my CPU, I am now without intel XTU Only the most recent version is available on the download page.Would you perhaps have a link to the 7.7 version so that I can install and use that one 'till it's time to replace my laptop? Some things ive tried is installing an older version which didnt work. Use command line arguments to cause the installation to succeed. Internal graphics is set to "auto." Solved: Hello. I found this article and used it for the basis of this post since these instructions did not work for me, although it got me 99% there. However , when i tried to install it again, it came up with this error This issue also came up with the previous (7.8) release. Intel XTU is not supported on Non-K SKU mobile platforms (such asKBL-R U/Y), not even for hardware monitoring purposes. Here's a guide https://www.laptopmag.com/articles/use-maximum-cpu-power-windows-10[/quotemsg]. [0C74:2708][2018-10-12T02:59:15]i012: Connected to elevated engine. Download Intel XTU Install Helper from repository release tab. If you want to squeeze the last bit of speed out of your system then you can upgrade to the Core i7-640M: http://www.cpu-upgrade.com/CPUs/Intel/Core_i5_Mobile/i5-520M_ (BGA).html The Intel sign-in experience has changed to support enhanced security controls. Thanks for your help. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Hi there@AndrewG_Intel,1. For a better experience, please enable JavaScript in your browser before proceeding. The BIOS settings are not defaulted. Please be aware that your processor is not supported by Intel XTU. Always report mistakes Attempted to install on an unsupported platform Let us know if you still need assistance. GitLab: couldnt execute POST against https://gitlab.mysite.com/api/v4/runners: Post https://gitlab.mysite.com/api/v4/runners: x509: certificate signed by unknown authority, GE APEL50LZ 50 Qt Per Day Dehumidifier Review. BUILT IN - ARTICLE INTRO SECOND COMPONENT, Content Type: Product Information & Documentation, 8th Generation Intel Core i7 Processors. All install attempts of XTU without the workaround fail. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. That is a 9 yr old model. Ok, I did it again and changed the explanation as it looks like the installation routine changed. Intel XTU Install Helper is designed to automate such procedure, providing an easier way to install XTU on unsupported platforms. I tried installing Intel XTU, as this is generally recommended as the program to use to undervolt intel CPUs, though when I try to install, I get the message "Attempted to install on an unsupported platform". Please click the verification link in your email. We appreciate all feedback, but cannot reply or give product support. 4- Run the Intel System Support Utility (Intel SSU) to gather more details about the system: To upload and attach a file, use the "Drag and drop here or browse files to attach" option below the response textbox. Or did you select another reinstallation option (e.g. [Solved] Win-KeX/wsl2/kali Startup Error: A fatal error has occurred and VcXsrv will now exit. HiI have a Latitude E6410 and I tried to install the XTU. So, ignore editing plox.Link to old XTU : festyy.com/wMMu28 Please allow us to review this further and we will be posting back in the thread as soon as more details are available. Do not click Ok. Thats it, happy overclocking and possibly damaging your machine! for a basic account. If you want to squeeze the last bit of speed out of your system then you can upgrade to theCore i7-640M: http://www.cpu-upgrade.com/CPUs/Intel/Core_i5_Mobile/i5-520M_(BGA).html. A tag already exists with the provided branch name. The system information tab includes text that is similar to the install error: platform unsupported. I dont know if it runs on everything. But I dont have anything else running, I have followed all the instruction on Intels website on how to uninstall but it just want launch anymore. I got my laptop from my school, and i cant get into the bios so anything within the bios isnt an option. Thank you for your response and for all the details. You may re-send via your, Intel XTU cites Unsupported Platform on system with 6700k. I neglected to mention that the XTU version I'm attempting to install is the latest one (7.7.0.12). I am going to work on the case. It used to be that you could click Ok in the image below and the file you need would still be there. Try to install an older version of intel xtu, Instead of undervolting, try reducing the maximum processor state in Windows 10. Jul 12, 2017. ^^. You may re-send via your, Can't update XTU (attempted to install on a unsupported platform), Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics. Dont have an Intel account? A blog about curiosity being a good habit. Thank you for your answer. [3374:2EE0][2018-10-12T02:59:15]i359: Paused automatic updates. Throttlestop software is designed to undervolt laptops. Resolution Intel XTU is not supported on Non-K SKU mobile platforms (such as KBL-R U/Y), not even for hardware monitoring purposes. I dont know why you are getting that conflict with an already running app. Windows 8.1/10 WHQL support is enabled. after making the shortcut, i added this (DISABLEPLATFORMCHECK=1) but in the Target field, couldnt be added in the Start in: field, i think its an honest mistake. You may re-send via your In one of those folders you will find Intel_XtuInstaller.msi. Inside the XTU software I can see that my 6700k is detected so I am not sure what's causing the "unsupported platform" behavior. [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleRollbackLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi_rollback.log' [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi.log' [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x86_ENU.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x64_ENU.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i201: Planned package: XTUInstaller.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i299: Plan complete, result: 0x0 [0C74:2708][2018-10-12T02:59:12]i300: Apply begin [0C74:2708][2018-10-12T02:59:12]i010: Launching elevated engine process. Hi Steven,I was, however it wasn't entirely the answer I hoped for. For more complete information about compiler optimizations, see our Optimization Notice. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. All postings and use of the content on this site are subject to Intel.com Terms of Use. C:\Users\your-user-name\Desktop\Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1. I am able to overclock manually in the BIOS, but I feel like the intent of Intel XTU is such that I don't need to overclock that way. Sorry, you must verify to complete this action. The .msi file will be in one of those two. The unit I had had intel XTU installed, and I could easily use it to undervolt my pc when I would game on it along with a GTX1080 egpu, no problems at all, everything ran smoothly. Please do not hesitate to contact us back if you have additional inquiries. Tried running xtu again but it still did not work. Yeah already mentioned somewhere in the thread. Based on that, it is expected for the application to show all kinds of inconsistencies and not to work as expected, including problems, like in this case, at the moment to try to update it. "Attempted to install on an unsupported platform" I noticed they updated the installer roughly a month ago. If you sign in, click, Sorry, you must verify to complete this action. C:\ProgramData\Package Cache\ copy that. Uninstall Intel XTU. Both files are located in the same directory. However, that's the current version on the website: Rogrio, Thank you for posting in the Intel Communities Support. [0C74:2708][2018-10-12T02:59:18]i319: Applied execute package: XTUInstaller.msi, result: 0x80070643, restart: None [0C74:2708][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to execute MSI package. It may not display this or other websites correctly. If you would like to continue to use Intel XTU, you should go back to using the version you previously had on the system prior to installing the 7.7.0 release (the 7.6.0 version or newer will support SKL-S/H). [3374:2EE0][2018-10-12T02:59:15]i360: Creating a system restore point. Solved Jump to solution The Intel XTU overclock software fails to install citing an "Attempted to install on an unsupported platform" error. You just have to love PCs. Right-click on the MSI file and hold, drag a little ways onto a blank spot on your desktop and select create shortcut here. Help document on how to use Intel XTU. No changes to bios settings.Please advise. Lets users to install XTU on unsupported platforms. Run IntelXTU_Install_Helper.exe XTUSetup.exe in cmd (or PowrShell). The Intel sign-in experience has changed to support enhanced security controls. Now it appears that once you click Ok it deletes the folders and files. Thank you for your patience in this matter. If it is, please provide screenshots of the status of the settings/options and of the error message: Or are you still having issues installing Intel XTU? Archived post. Please click the verification link in your email. I have a feeling that this system instability, and XTU's install problems are linked, though I don't know for sureand would still like to pursue troubleshooting the XTU software itself. I'm using a Dell XPS 13 9360, which has an intel i7 8550u. If you need any additional information, submit a new question, as this thread will no longer be monitored. For more complete information about compiler optimizations, see our Optimization Notice. Thank you very much for this fix. Thank you for posting on the Intel communities. If anyone could help me, it would be greatly appreciated. #1. For any other inquiries, please don't hesitate to contact us back. IntelExtreme Tuning UtilityIntel0x80070643windows99% Please click the verification link in your email. Great. So I tried this but every time I try to run it now it says theres another performance tuning app running. You are very welcome and thank you for your response. Powered by Invision Community, Thermalright Peerless Assassin 120 SE ARGB, Asrock Challenger Pro OC Radeon RX 6700 XT, Corsair Vengeance LPX 16GB (8Gx2) 3600MHz CL18, CSS Button Text Seems to Compress its Height by a Few Pixels When Using "transform:scale" On Hover. [3374:2EE0][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to execute MSI package. Were you able to check the previous post? if u have any other way to undervolt the CPU, it will be appreciated. Your email address will not be published. After investigating this further, we would like to inform you that in Intel XTU 7.7.0 we discontinued support for SKL-S/H (Skylake) per our rolling platform support model as that platform is very old and discontinued. The E6410 may not have been "Approved" to run W10 but it does flawlessly. however, after starting the installation from the shortcut, at the end it says [0C74:2708][2018-10-12T02:59:15]i011: Launched elevated engine process. Integrated graphics share memory is set to 64M. So, when you report an error, copy it. Os is win 10 pro. Current theory is that Intel XTU also try to detect the platform its running during startup instead of just during installation, and unlike I7 8550U, none of the Ice Lake platform have ever been supported by XTU, there are no legacy code for XTU to fall back to. (i clicked on the ok before running the installer) because else it will say another installer is running, Dont know, honestly. This does not make sense. You must Complete that installation before continuing this one. I tried restarting laptop, searching the registry for anything related to xtu but nothing seems to fix it. I noticed they updated the installer roughly a month ago. I just ran it again and then added more information to the post. Still, we suggest to get in contact directly with AsRock to make sure the latest BIOS version is currently installed on your machine or to gather the instructions on how to update it: Hello Rogrio, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter? The "advanced tuning" tab, when selected, merely shows a blank page. Principle: xtuexe decompresses an MSI in temp every time, but if the installation fails or succeeds, it will delete the MSI. I appreciate all the information provided. Want to install Intel XTU on x1c 2018, suddenly found that no matter what, even the old version can not be installed. I followed all the steps but when I go to launch Intel XTU it just tells me that there are missing drivers and I cannot launch it. User Guide. First things first - am not a youtuber, posted this video just to help others. New comments cannot be posted and votes cannot be cast. Search the list of compatible processors here-, https://downloadcenter.intel.com/download/24075/Intel-Extreme-Tuning-Utility-Intel-XTU-. You are pretty clever on figuring this out. If you sign in, click, Sorry, you must verify to complete this action. Please click the verification link in your email. I am also on the latest version of Intel XTU (7.7.0.12). I downloaded the software from Intel (version 6.5.1.321) and it would not install: error 0x80070643 attempted to install on an unsupported platform. Very good information! Unlocked CPU's can utilize programs like Intel XTU. Ive done something along with unistalling Microsoft visual C++ 2012 or something like that. I would ask that someone update the XTU pagewhere it lists the 6700k as compatible with the current software, so that anyone else still overclocking 6700k's will know they need to download the older version of XTU. Intel has been dropped XTU support for certain CPUs (Such as 8550u, 8250u, and etc), resulting installer to reject installation process with 'unsupported platform_error'. [0C74:2708][2018-10-12T02:59:10]i001: Burn v3.11.1.2318, Windows v10.0 (Build 17134: Service Pack 0), path: C:\Users\joemp\AppData\Local\Temp{A67E2A08-65AC-4A91-80D6-4C3C32975BAF}.cr\XTUSetup.exe [0C74:2708][2018-10-12T02:59:10]i000: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]' [0C74:2708][2018-10-12T02:59:10]i009: Command Line: '-burn.clean.room=C:\Users\joemp\Downloads\XTUSetup.exe -burn.filehandle.attached=604 -burn.filehandle.self=584' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\joemp\Downloads\XTUSetup.exe' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\joemp\Downloads' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910.log' [0C74:2708][2018-10-12T02:59:10]i052: Condition 'VersionNT >= v6.1' evaluates to true. Install intel xtu Error: "Attempted to install on an unsupported platform" Want to install Intel XTU on x1c 2018, suddenly found that no matter what, even the old version can not be installed. It has been a pleasure to assist you. Attached is the XTU log from my last attempted install. Because only K series overclocking CPU is supported. Intel XTU Install Helper is designed to automate such procedure, providing an easier way to install XTU on unsupported platforms. Intel Extreme Tuning Utility (Intel XTU) shows error during the installation: Attempted to install on an unsupported platform. I've been looking into undervolting my laptop, because it appears that I should be able to get better thermals and potentially better performance by undervolting it. For more complete information about compiler optimizations, see our Optimization Notice. profile. Powered by WordPress & WPstart Theme. I have the latest bios. Rogrio, Thank you very much for your response. When it gives you the error, do not click Ok. Make sure it still looks like this. Learn how your comment data is processed. Tried them all Sign up here Lets users to install XTU on unsupported platforms. Because only K series overclocking CPU is supported. So we will close this thread. Open this folder in windows explorer C:\ProgramData\Package Cache\ and sort by date, newest at the top. I kept trying to google the problem but all I can find are very unhelpful intel customer support threads. You may re-send via your There are too many BIOS and configs out there, so dont have any suggestions, unfortunately. 4. All PC related content is welcome, including build help, tech support, and any doubt one might have about PC ownership. One time installation. C:\Users\your-user-name\Desktop\Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1. Does anyone know either a way of getting intel XTU to install, or if there is any other software that I can use to undervolt my CPU? // Performance varies by use, configuration and other factors. This indeed was full clean install. Copy Intel_XtuInstaller.msi to your desktop. Sign in here. Unfortunately, we do not have the 7.7 version available anymore. If you need any additional information, please submit a new question as this thread will no longer be monitored. Note that the installer seems to have changed how it runs. It is saying that i have old drivers and need the nwest version xtu although it is the one directly from intel website. The SSU file is attached.5. Make a shortcut in the folder, then adjust the properties. Your pictures do not show up until approved by moderators. houston ham radio frequencies,

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